GameSwag stands behind a 100% Satisfaction Guarantee. As much as we would love to make indestructible products we know that gear wears out! Our goal is to add so much value to your presence on the field that you walk away from using our products with a feeling of pride and self-confidence you can't get with any other product. We are pretty reasonable here at GameSwag and if you are genuinely disappointed with our equipment we will make it right!
Please understand that our main product, the glove strap, fits delicately between a defenders glove and hand and that natural connection was something we didn't want to impede with.
As we get this business growing together and impact the game in a positive way I would like people to speak about how well we treat you, the customer, as much as our awesome products.
For returns and exchanges please reach out to us via email
The damage process
Please inspect your order once it is received. We do pride ourselves on our quality control methods and processes in place to prevent issues out the door but we understand that we are human and also there are 3rd party shippers (UPS, FedEx, USPS) that may cause issues in the supply chain. Please reach out immediately so we can make it right ASAP